Getting specimens to the lab is part of patient care
Every specimen collected at a physician's office or clinic is the start of an answer someone is waiting for. A diagnosis, a medication adjustment, a decision about what happens next. Before any of that can happen, the specimen has to travel from where it was collected to the laboratory that will test it, and it has to arrive in good condition, inside the time window the lab needs.
That trip is easy to underestimate. When pickups are late, specimens sit. When couriers are unfamiliar with clinical materials, handling suffers. When nobody knows where a delivery stands, office staff end up making phone calls instead of caring for patients. Professional Hauling provides lab specimen courier service across Chicago and surrounding areas so that this part of the process is dependable, handled with care, and easy for your team to manage.
What our specimen courier service covers
We pick up and deliver laboratory specimens for testing and processing. In practice, that usually looks like one or more of the following:
- Collection site to laboratory. Specimens collected at physician offices, clinics and outpatient facilities, carried directly to the lab.
- Multi-stop specimen routes. A single route that stops at several collection sites, then delivers everything to the lab together.
- Facility to reference lab. Specimens moving between a healthcare facility and an outside laboratory for testing.
- Urgent single specimens. A STAT pickup when one result is needed quickly and cannot wait for the next scheduled run.
- Supplies back to collection sites. Lab supplies and collection materials carried back out to the offices that use them, often on the same route. See medical supply delivery.
Specimens with special requirements. If a specimen has temperature, timing or packaging requirements, tell us when you book. Your staff packages specimens according to your lab's protocols, and we confirm with you how the pickup will be handled before the courier arrives, so there are no surprises at the door.
How specimen pickup works
Tell us about the run
Call (847) 727-2836 or send a pickup request. Let us know where specimens will be collected, which lab they are going to, and when they need to arrive.
We set the pickup time
For one-off runs, we coordinate a pickup time that fits the lab's window. For recurring work, we build a scheduled route around the times specimens are typically ready.
Careful transport
The courier collects the specimens from the person you designate and carries them with professional, organized handling, directly to the destination.
Handoff and confirmation
Specimens are delivered to the receiving lab, and your team is kept informed so nobody has to chase the status of a delivery.
Who uses lab specimen transport
Our specimen courier service is built for the organizations that collect, send and test samples every day:
- Laboratories that receive specimens from multiple offices and need pickups to arrive in a steady, predictable flow.
- Physician offices and medical practices that collect specimens in-house and need them to reach an outside lab without staff leaving the building.
- Clinics and outpatient facilities with daily specimen volume and fixed processing cutoffs.
- Healthcare facilities that send specimens to reference laboratories for specialized testing.
Why a dedicated medical courier makes a difference
General delivery services are built to move packages through a network. A lab specimen needs something different: a direct trip, a predictable arrival, and a courier who treats the container as a clinical item rather than freight. Working with a medical courier gives your team:
- Pickups that fit the lab's timing. Routes and pickup times are set around processing windows, not a carrier's sort schedule.
- Less staff time spent on logistics. Your people stay with patients instead of driving samples across town or calling around to find a courier.
- Clear communication. You know when the courier is coming and when the delivery is done.
- Handling with patient privacy in mind. Specimens belong to patients, and they are handled discreetly from pickup to handoff.
- A fully insured courier partner, local to Chicago and the surrounding suburbs.
Preparing for a specimen pickup
A few simple steps on your side help every pickup go smoothly:
- Package and label specimens according to your laboratory's requirements before the courier arrives.
- Keep any requisition forms or paperwork your lab requires with the specimens.
- Name a contact at the pickup location and at the receiving lab, with a phone number for each.
- Tell us about any timing cutoffs or handling requirements when you book.
- For routes, let us know if a site will be closed or has no specimens on a given day.
Specimen transport across Chicagoland
Professional Hauling provides lab specimen transport throughout Chicago and surrounding communities, including Cicero, Oak Park, Evanston and Skokie. Because we focus on the Chicago area, we know the routes between the city's offices, clinics and labs. See our full Chicago service area.
Related services
Specimen transport questions
Can you pick up specimens from more than one location on the same route?
Yes. Many labs use a scheduled route that stops at several collection sites before delivering to the lab. Tell us the locations and the times specimens are usually ready, and we will plan the route with you.
What if a specimen has temperature or special packaging requirements?
Tell us when you book. Your team packages specimens according to your lab's requirements, and we confirm with you how the pickup will be handled before the courier arrives.
Can I request a specimen pickup the same day?
Yes. Same-day and STAT specimen pickups can be requested by phone at (847) 727-2836, which is answered 24/7.
Do you only work with large laboratories?
No. We work with laboratories, physician offices, clinics and healthcare facilities of different sizes, from a single weekly pickup to daily multi-stop routes.
Which areas do you cover for specimen transport?
Chicago and surrounding communities, including Cicero, Oak Park, Evanston and Skokie. If your location is nearby but not listed, call and ask.