Professional Hauling LLC

Frequently asked questions

Medical courier questions, answered.

The things healthcare teams most often ask before booking their first delivery. Don't see yours? Call (847) 727-2836.

About medical couriers

What is a medical courier service?

A medical courier transports healthcare items such as lab specimens, prescriptions, medications and medical supplies between collection sites, laboratories, pharmacies, clinics, offices and healthcare facilities. Unlike a parcel service, items are carried directly and handled as clinical materials, not freight.

Who uses medical courier services?

Laboratories, physician offices and medical practices, pharmacies, clinics, hospitals, care centers and other healthcare facilities. See who we serve.

What services does Professional Hauling offer?

Lab specimen transport, pharmaceutical delivery, medical supply delivery, STAT and rush delivery, and scheduled courier routes.

Booking and timing

Do you offer same-day delivery in Chicago?

Yes. We handle same-day and STAT deliveries across Chicago and surrounding communities, along with recurring scheduled routes.

How do I schedule a delivery?

Call (847) 727-2836, which is answered 24/7, or send a request through the pickup form. Tell us what is being moved, where it is going and when it needs to arrive.

What are your hours?

Our phone line is answered 24 hours a day, 7 days a week. Our office is open Monday to Friday, 9am to 5pm, and online requests are reviewed during office hours. For anything urgent, call.

What is the difference between STAT and same-day delivery?

A same-day delivery happens today at a coordinated time. A STAT delivery is the highest priority and is arranged to move as soon as possible. More about STAT delivery.

Can you set up recurring pickups?

Yes. Scheduled routes run on the days and times you need, with stops planned around your operating hours.

What areas do you serve?

Chicago and surrounding communities, including Cicero, Oak Park, Evanston and Skokie. See our service area.

Handling and trust

How should items be prepared for pickup?

Package, seal and label items according to your organization's requirements, include any required paperwork, and name a contact at both the pickup and delivery locations. Tell us about any handling or timing requirements when you book, and we will confirm the details with you before pickup.

Is Professional Hauling insured?

Yes. Professional Hauling LLC is fully insured.

How do you handle patient privacy?

Deliveries are handled discreetly with patient privacy in mind, from pickup to handoff. Please do not include patient names or health information in our online form; share delivery logistics only.

How long has Professional Hauling been in business?

Professional Hauling LLC has been providing medical courier service in the Chicago area since 2022. Read about us.

Ready when you are

Tell us what needs to move, and where.

Call the dispatch line any time, day or night, or send a pickup request and our office will follow up during business hours.

Phone line open 24/7 (847) 727-2836 Request a pickup Set up a recurring route